Associate Director, Student Center - University of the District of Columbia

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Associate Director, Student Center

Summary

Title:	Associate Director, Student Center
ID:	478
Department:	Division of Student Affairs
Location:	All Locations

Description


	Assists the Director of the Student Center and the Vice President for Student Affairs in the overall management of the Student Center’s operations, functions and programs. Provides a student centered atmosphere that fosters social interaction among students, faculty, and the greater metropolitan community. Provides a large array of enriching and entertaining community experiences. Number of Vacancies: 1 Position Status: full-time, permanent Pay Plan, Series & Grade: Grade 6; Steps 1-5 Salary Range: $59,661-$68,964 Closing Date: Open Until Filled Location: Van Ness Campus, Washington, DC Brief Description of Duties Assists in the administration of the 24/7 UDC Student Center operations. Oversees event coordination by administering facility reservations and logistical support to programs, events and conferences emphasizing customer service. Applies and interpret policies regarding use. Works to meet revenue targets for events and activities. Provide assessment of event support. Serves as project lead to integrate the operation of EMS, the University's scheduling package. Works closely with Student Life, and the academic community in coordinating elements of event programming, signage, accessibility and office assignment and stewardship. Works with students, faculty, staff and guests to understand needs, assess performance and continually improve service. Works with the Office of Public Safety to ensure building safety and responsible operating practices. Anticipates and plans for crisis prevention, intervention and emergency response. Maintains standards of cleanliness and presentation. Acts as a liaison with Facilities Management to provide functional supervision and coordinate housekeeping, maintenance and repairs to maintain the Lead platinum status. Assists to provide leadership for long-term facility design, renovation, preventative maintenance and/or repair for projects. Oversees project management and ensure quality of work undertaken. Utilizes technology to support the planning, implementation and on-going evaluation of Student Center programs. Maintains methods of measurement of the various initiatives and work efforts. Maintains a system for measurement of customer satisfaction by which feedback can be tracked and measured to help enable the highest levels of customer satisfaction for the services performed. Assists with research by assessing changing student demographics and campus trends to support program design. Develops and implements Student Center policies, procedures and guidelines. Hires, trains, supervises, and evaluates student and classified staff. Required Qualifications Bachelor’s degree. Master’s degree preferred. Five (5) years of progressive experience in higher education community service, organization, development, event planning, debating, leadership, program evaluation and volunteerism. Three (3) years supervisory or lead experience. Demonstrated understanding of conference, reservations and event services. Excellent verbal and written communication skills; ability to listen, clearly articulate thoughts/directions/expectations and develop reports/proposals and make presentations. Knowledge of best practices and trends related to student centers/unions, student affairs, retail operations, and higher education administration. Information to Applicant Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit. Employment Benefits Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF). Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action. Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application. Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment. Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace. Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation. Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required. Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only. Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020. The University of the District of Columbia is an Equal Opportunity Employer.

Assists the Director of the Student Center and the Vice President for Student Affairs in the overall management of the Student Center’s operations, functions and programs. Provides a student centered atmosphere that fosters social interaction among students, faculty, and the greater metropolitan community. Provides a large array of enriching and entertaining community experiences.

Number of Vacancies: 1

Position Status: full-time, permanent

Pay Plan, Series & Grade: Grade 6; Steps 1-5

Salary Range: $59,661-$68,964

Closing Date: Open Until Filled

Location: Van Ness Campus, Washington, DC

Brief Description of Duties

Assists in the administration of the 24/7 UDC Student Center operations.
Oversees event coordination by administering facility reservations and logistical support to programs, events and conferences emphasizing customer service. Applies and interpret policies regarding use. Works to meet revenue targets for events and activities. Provide assessment of event support.
Serves as project lead to integrate the operation of EMS, the University's scheduling package.
Works closely with Student Life, and the academic community in coordinating elements of event programming, signage, accessibility and office assignment and stewardship.
Works with students, faculty, staff and guests to understand needs, assess performance and continually improve service.
Works with the Office of Public Safety to ensure building safety and responsible operating practices. Anticipates and plans for crisis prevention, intervention and emergency response.
Maintains standards of cleanliness and presentation. Acts as a liaison with Facilities Management to provide functional supervision and coordinate housekeeping, maintenance and repairs to maintain the Lead platinum status.
Assists to provide leadership for long-term facility design, renovation, preventative maintenance and/or repair for projects. Oversees project management and ensure quality of work undertaken.
Utilizes technology to support the planning, implementation and on-going evaluation of Student Center programs. Maintains methods of measurement of the various initiatives and work efforts. Maintains a system for measurement of customer satisfaction by which feedback can be tracked and measured to help enable the highest levels of customer satisfaction for the services performed.
Assists with research by assessing changing student demographics and campus trends to support program design.
Develops and implements Student Center policies, procedures and guidelines.
Hires, trains, supervises, and evaluates student and classified staff.

Required Qualifications

Bachelor’s degree. Master’s degree preferred.
Five (5) years of progressive experience in higher education community service, organization, development, event planning, debating, leadership, program evaluation and volunteerism.
Three (3) years supervisory or lead experience.
Demonstrated understanding of conference, reservations and event services.
Excellent verbal and written communication skills; ability to listen, clearly articulate thoughts/directions/expectations and develop reports/proposals and make presentations.
Knowledge of best practices and trends related to student centers/unions, student affairs, retail operations, and higher education administration.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity Employer.

This opening is closed and is no longer accepting applications