Career Opportunities at UDC >> Instructional Technology Assistant
Instructional Technology Assistant
Title:Instructional Technology Assistant
Department:Division of Learning Resources
Location:All Locations

The Division of Learning Resources at The University of the District of Columbia is seeking a dynamic, patron-centered individual with collaboration skills and experiences to support the Center for Academic Technology.  

Number of Vacancies: 1

Employment Status: full time, part-time, temporary

Pay Plan, Series & Grade

 Closing Date: Open Until Filled

Location: Van Ness Campus, Washington, DC

Brief Description of Duties


  • Assists with operating computers and peripheral hardware and software and performs  day-to-day maintenance and utilization of the BLS, as well as other applications deployed by the unit such as Flashlight, SIS Plus, Microsoft Office, etc.
  • Assists with loading user and course data into BLS as directed and periodically maintains files current during the year.
  • Assists with configuring BLS software in accordance with local requirements and makes the necessary system settings changes, and deploys administrative controls as required.
  • Assists with demonstrating to faculty and staff the utilization of course templates and the many features of the BLS to create and manage course materials and documents.
  • Participates in maintaining an online and walk in “Help Desk” and responds to users’ queries with recommendations/actions based on established operational guidelines.
  • Assists in training users in the basic operation of the BLS and its supporting modules.  He/she participates in the development of online FAQ list, self-help materials, training modules, etc.
  • Assists as directed with the utilization of the facilities of the Center for Academic Technology Support unit.  He/she operates the equipment to assist faculty and students using the facilities and many provide upkeep and preventive maintenance of such equipment and software as needed .


  1. Opens and closes the facilities as scheduled.
  2. Keeps records and performs clerical tasks as required by the functions of the unit.
  3. Informs patrons about applicable LRD procedures, guidelines and regulations.
  4. Performs other related duties as assigned.



 1.The incumbent must possess a two year or BA degree with a concentration in computer science, education or education technology.

2.    The incumbent must have at least two years of demonstrated experience in computer operations, peripherals, loading software applications and troubleshooting systems performance .                                                                       

Information to Applicant

Condition of Employment: 
Temporary employment is restricted to a one year appointment and employment may be ended at anytime with or without cause. 

Collective Bargaining Unit (Non-Union): This position is not in the collective bargaining unit.  

Employment Benefits
Selectee will be eligible for health and annual (vacation) and sick leave only.  

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity Employer.

This opening is closed and is no longer accepting applications
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