Number of Vacancies: 1

Position Status: full-time, permanent

Pay Plan, Series & Grade: Grade 10; Steps 4-10

Salary Range: $41,618- $50,289

Closing Date: December 21, 2014

Location: Van Ness Campus, Washington, DC

Brief Description of Duties

1. Responds to inquiries from public and internal constituents by way of in-person, telephone, e-mail, and written contacts.
2. Provides information regarding College and University programs/services to students, staff, faculty, and the public by way of in-person contacts, electronic media, and print materials.
3. Maintains an inventory of forms/schedules/manuals/catalogs/handbooks, etc. and provides them to students and University personnel as needed to facilitate add/drop, course withdrawal, change of grade, declaration/change of major, and registration procedures.
4. Maintains inventory of computers and supporting electronic hardware and supports Dean’s staff in developing and implementing the recycling of hardware to the Dean the cycling out of those that are obsolete or non-functioning.
5. Maintains an electronic data base of all requested and processed actions at the College level for students, faculty, and staff including but not limited to grade change requests, repeated course requests etc.
6. Directs public and internal constituents to appropriate academic and support offices/services as requested via telephone, e-mail, and in-person contacts.
7. Maintains an updated directory of CAS faculty and staff (office location, telephone number, email address) in print and electronic format for dissemination to students, faculty, and staff.
8. Maintains a log of all forms, correspondence, requests for action, etc. sent to/from the Dean’s Office and directs all incoming correspondence to appropriate Dean’s Office staff.
9. Maintains a common electronic calendar for Dean’s Office staff.
10. Schedules use of Dean’s Office space e.g. conference rooms and small classrooms for Office staff and CAS faculty, staff, and students.
11. Maintains interview Calendar for recruitment of faculty and staff and ensures that all required interview materials are distributed to and retrieved from search committee chairs, and archived as instructed by the Dean or the designee.    
12. Monitors space repairs and relocation projects within the College and provides progress updates to the Dean
13. Couriers all on-campus correspondence to and from Dean’s Office.
14. Supports the Dean’s Office with hosting recurring events by securing and monitoring the set up and break down of space, and ensuring that electronic devices are operational for the events.

Required Qualifications

1. High School Diploma and at least 2 years of experience in similar position, Associates Degree preferred;
2. Working knowledge of University and College policy and procedure as outlined in the University Catalog, Schedule of Classes, Academic Policies Manual, and Student Handbook/Code of Conduct and other governing documents;
3. Working knowledge of CAS academic offerings and support services including, but not limited to, undergraduate and graduate degree programs and certificate offerings;
4. Strong interpersonal skills; Ability to interact with a diverse group of students, faculty, staff, and public;
5. Excellent oral and written communication skills: Working knowledge of business protocol for communication by e-mail, telephone, and letter;
6. Exceptional technology skills; Working knowledge of Microsoft applications including, but not limited to, Microsoft Office (Word, Excel, PowerPoint, Publisher) and Outlook;   
7. Ability to use University and College intranet systems;
8. Ability to work well independently and on teams; 
9. Keen attention to detail; and
10. Working knowledge of policy/guideline/law that protects the rights of students and University employees with regard to information sharing.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.  

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.