Number of Vacancies: 3

Position Status: full-time, permanent

Pay Plan, Series & Grade: Grade 14, Steps 3-4

Salary Range:  $34,166.00-$35,401.00

Closing Date: Open Until Filled

Location: Van Ness Campus, Washington, DC

GENERAL DESCRIPTION OF THE JOB:
The Information Processor reports to the Associate Director of Operations in the Office of Recruitment and Admissions, and is responsible for reviewing, organizing, and evaluating applications for admission to the University.
 
                                                                                                                                               
ESSENTIAL DUTIES & RESPONSIBILITIES:                                                                                          
 

1. Responsible for helping the University to meet its admissions and enrollment goals by processing and evaluating applications in a timely, efficient, and accurate manner;
2. Identifies the documents and credentials required for admission for every application; monitors and tracks the progress of these documents; and updates applicant files as additional information is received; 
3. Works within the University’s Banner management information system to enter and update applicant data, and reviews and ensures the accuracy of data entry and applicant records in the Banner system;
4. Organizes applicants’ electronic and hard-copy application documents, including all credentials required for admissions, and assists in ensuring documents are easily accessible and organized in a coherent manner; 
5. Work in a team with Office staff and communicates and collaborates with other University Departments to facilitate the admission and enrollment process for students;
6. Uses data and reports to guide, focus, and evaluate application processing outcomes in relation to assigned caseload, and responsible for identifying and implementing ways to continuously improve and expedite the processing of applications and the admissions and enrollment process; 
7. Responsible for providing the highest levels of customer services to prospective students and applicants, assists students with questions and concerns related to the application process; and meets with students in the office, answers telephone and e-mail inquiries, and helps to manage the flow of student traffic and inquiries during high volume time periods;
8. Represents the University with professionalism, knowledge, energy, and a positive attitude with all students and internal and external stakeholders

1. Performs other related duties as assigned.

1. High School Diploma
2. At least 1 year of experience with management information systems

1. Experience and comfort working with management information systems involving data entry, review, and quality assurance protocols; specific experience with Banner or other higher education systems a plus 
2. Experience with organizing electronic and hard-copy records
3. Strong organizational skills and attention to detail
4. Demonstrated ability to independently manage assigned caseload or portfolio, and to meet identified quantitative and qualitative goals 
5. Highest standards of professionalism and customer service
6. Problem-solving orientation
7. Strong communication skills, and ability to engage with a diverse student population
8. Ability to maintain a positive, energetic outlook and attitude, and to demonstrate flexibility and creative in a variety of contexts
9. Demonstrated ability to work effectively as part of a team, and to communicate and collaborate within and across departments  
10. Strong belief in the value of higher education, and commitment to providing access and opportunities for diverse student populations 

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity Employer.