Number of Vacancies: 1

Position Status: full-time, regular

Pay Plan, Series & Grade: Grade 13 Step 05-07

Salary Range:   $40,504.00-$43,180

Closing Date: Open Until Filled

Location: Van Ness Campus, Washington, DC

Brief Description of Duties
Serves as a Computer Lab Assistant in the School of Business and Public Administration.

1. Maintains and updates workstations, equipment, and peripherals; researches and tests new software; installs software upgrades and enhancements; uses imaging software to create and deploy desktop computers.
2. Performs computer trouble-shooting to diagnose system problems; analyzes hardware and software functionality; identifies, locates, resolves and repairs problems.
3. Assists in providing technical support to students and instructors to assist in the training of students, faculty, and staff on software/ applications, hardware, devices usage.
4. Collects, compiles, analyzes, and presents reports for technical and administrative information.
5. Installs, maintains, and monitors network and local printers.
6. Delivers and sets up audio visual equipment during schools events.
7. Delivers accurate inventory to all the IT systems of the school.
8. Assists the computer specialist in updating the social network platform of the school.
9. Assists the computer specialist in installing and maintaining servers, managing databases and improving the IT infrastructure in the school.

Required Qualifications
 

1. Three (3) years related job experience.
2. Associate degree in IT or related field of study
3. Knowledge of Microsoft 2010 and 2013.
4. Global knowledge of TCP/IP, Windows Domain and GPO (Group Policies).
5. Knowledge of the goals and objectives of the School of Business and Public Administration as they pertain to the program and the ability to apply the same in daily task completions and program applications.
6. Knowledge of how to debug and troubleshoot computers and systems.
7. Knowledge of various operating systems (Windows 7, Windows 8, MAC OS).

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity Employer.