Number of Vacancies: 1

Area of Consideration: Open to the public     

Employment Status: full time, temporary

Pay Plan, Series & Grade: Grade 9 Steps 1-7

Salary Range:  $41,0749.00-$50,597.00

Closing Date: July 9, 2015

Location: 801 North Capitol Street NE , Washington, DC

Brief Description of Duties
The Student Success Specialist of the University of the District of Columbia, Community College (UDC-CC) reports directly to Workforce Development site directors and is responsible for providing front-line customer service and working with students from recruitment through completion of course/program and beyond. Further, the Student Success Specialist will coordinate the seamless transition from certificate Workforce Development programs to the Associate’s degree programs offered within UDC-CC.  This individual will provide timely and accurate academic advising and will interpret certificate program and Associate’s degree program requirements. The Student Success Specialist carries out day-to-day program related activities as well as strategic objectives and is committed to the continuous improvement of all Workforce Development and Associate’s degree programs. The incumbent may be required to travel between the various UDC-CC sites.
 
ESSENTIAL DUTIES & RESPONSIBILITIES: 
 

1. Assists students with admission and registration information/provides guidance in course selection process in keeping with the student's interests, values and abilities.
2. Interprets and explains college and university policies and procedures; participates in preparation of orientations and presents educational information to new students and other vested parties during orientation.
3. Provides academic advising and other services to support student retention and success.
4. Oversees the development, coordination and implementation of innovative methods to ensure matriculation of Workforce Development students to Associate’s degree programs.
5. Develops programming and outreach activities related to student success initiatives.
6. Builds rapport and understanding of student(s) that will furnish opportunities to support and guide students to post-secondary education.
7. Assists with gathering of information, development of studies, and compilation of materials and report writing; apprise staff of general policies and procedures related to student matriculation.
8. Establishes a team approach to program development amongst Workforce Development and Academic Affairs.
9. Coordinates, evaluates and improves Workforce Development and Certificate Programs in support of the mission and alignment efforts to the Associate’s degree programs.
10. Collaborates closely with the certificate and degree program leadership on recruitment and retention.
11. Articulates Workforce Development and Associate’s degree requirements to effectively advise students on program matriculation.
12. Works with Community College staff to foster a collaborative environment conducive to excellence in advising, research and outreach.
13. Executes special assignments related to his/her areas of responsibility as well as the needs of UDC-CC.
14. Monitors academic progress of students; analyzes progress reports from instructors; determines eligibility and satisfactory progress toward degree; identifies current and potential needs or problem areas (e.g., study skills, tutoring) and refers students to appropriate campus resources for assistance; records findings in appropriate database systems (this activity may be germane to the Associate’s degree programs).
15. Identifies options for student to satisfy specific degree/certificate requirements; evaluates and makes recommendations on petitions and adjustments to student's program of study.
16. Evaluates transfer credits from other academic institutions for equivalencies and application to degree program (this activity may be germane to the Associate’s degree programs).

1. Work effectively and collaboratively with the Dean of Workforce Development, the Dean of Academic Affairs, the Dean of Student Achievement, (prefer Deans of Academic Affairs, Student Achievement, and Workforce Development) and other faculty and staff within the Community College and UDC as required by specific projects.
2. Work effectively and collaboratively with the Site Directors, Deans, and other faculty and staff to expand and solidify effective working relationships with external constituencies, program sponsors and potential sponsors.
3. Perform other duties as assigned.

Required Qualifications
 

1. Bachelor’s degree Education, Public Administration, Sociology or related field.
2. Two (2) years of experience in community college and/or workforce development setting with emphasis on academic advising, student success, and retention.
3. Background in student support services preferred.

Information to Applicant

Condition of Employment:  This is a sponsored program appointment. The duration of this appointment is subject to grant fund availability.   

Collective Bargaining Unit (Non-Union): This position is not in the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia’s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veteran's preference must submit official proof at the time of application.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.