The Office of Affairs of the University of the District of Columbia is seeking a dynamic, patron-centered individual with collaboration skills and experience to join its team  The Director of Veterans Affairs will provide the leadership needed to meet veterans recruitment and retention goals.

 Number of Vacancies: 1

Position Status: Full-time, Permanent

Pay Plan, Series & Grade  AD-301/0058 - 04/01-4

Salary Range:  $68,936.00 - $76,862.00

Closing Date: Open Until Filled

Location: Van Ness Campus, Washington, DC

Brief Description of Duties: Create, maintain and evaluate statistics of VA advising metrics to ensure goals are achieved. Work closely with DOD Relations, DC Government Operations and VA processing unit on appropriate veteran’s student issues. Monitor each employee, evaluate performance, and provide written feedback during coaching sessions. Conduct mid-year and end of year performance assessment and development plans with employees. Identify and reinforce employee training needs on VA benefits, academic progress, program requirements, policies, procedures, and conduct and/or refer to training sessions as needed. Provide assistance/problem resolution with difficult/complex customer issues.

Required Qualifications:  Bachelor's degree is required.  A minimum of three years experience in a customer service environment  and one year of veterans affairs and military student services also required.  A Master's degree and extensive experience with veterans affairs and military student service delivery in a higher education preferred. 

Information to Applicant

Collective Bargaining Unit (Non-Union): This position is not in the collective bargaining unit.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer:All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination:In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference:The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume:Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers:Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity Employer.