Career Opportunities at UDC >> Case Manager (POWER)
Case Manager (POWER)
Summary
Title:Case Manager (POWER)
ID:875
Department:School of Business and Public Administration
Location:UDC- Main Campus Van Ness Campus – NW
Description

Number of Vacancies: 2

Area of Consideration: Open to the Public

Employment Status: Full Time, Temporary

Pay Plan, Series & Grade: DS0058/301/8

Salary Range:  $50,462.79-$64,001.11

Closing Date: Open Until Filled

Location: 4200 Connecticut Avenue

Brief Description of Duties


The position of Case Manager (POWER) consists of services that help Temporary Aid to Needy Families (TANF) customers gain access to needed medical, social, educational, and other services. Some of the customers have chronic health conditions and/or disabilities. Additionally, the incumbent will be directly involved in providing oversight of an assigned caseload that is directly linked to appropriate services. Case Management includes: (1) assessment of the eligible customer to determine service needs; (2) development of an individualized integrated service plan (ISP); (3) referral and related activities to help the customer obtain needed services; (4) monitoring and follow-up; and (5) evaluation. Case Management does not include direct delivery of medical, clinical or other direct services; it primarily involves customer advocacy.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty at a level of satisfaction that meets the terms and conditions of the Memorandum of Agreement (MOA) between the District of Columbia’s Department of Human Services (DHS)/Economic Security Administration (ESA) and the University of the District of Columbia (UDC)/School of Business and Public Administration (SBPA). Duties and responsibilities include the following:

  • Initiates paperwork with customers referred to POWER;
  • Completes initial intake with customers to gather information to complete SSI/SSDI applications;
  • Assists customers with appointments at the Social Security Administration (SSA) to apply for Social Security Income/Social Security Disability Income (SSI/SSDI), and to the District of Columbia Department of Human Services (DHS) to apply for benefits;
  • Coordinates visits to medical doctors, psychiatrists, and other specialists to obtain evidence for case note documentation;
  • Conducts outreach to individuals in the community and enrolls customers in specific programs as appropriate;
  • Performs and/or recommends a variety of case management services to customers;
  • Assists the POWER team with other administrative tasks as needed;
  • Cconsistently exercises discretion and judgment to analyze, interpret, and ultimately decide what actions are necessary based on the various facts and circumstances of each individual case.
  • Works with supervisory assistance from the PATHS Program Manager and the Supervisory Case Manager (POWER) in evaluating possible courses of conduct and making appropriate decisions that best meet the needs of the customer(s) being served;
  • Maintains an active caseload providing interventions as needed and within area of expertise and limits of credentials; assures procurement of additional services as needed;
  • Acquires and provides to the team the detailed information regarding an assigned customer to establish the foundation for the Individual Service Plan (ISP);
  • Works with the customer on a day-to-day basis using professional judgment and discretion to implement the team determined Treatment Plan;
  • Assists in development, implementation and revision of individual service plans; assures that services provided are specified in the Treatment Plan and monitors progress toward treatment goals;
  • Consults and cooperates with community systems to facilitate linkage, referral, crisis management, advocacy, and follow up with the focus on attaining ISP goals;
  • Provides crisis management for customers; makes linkages for interventions as appropriate;
  • Maintains customer and program records in accordance from the PATHS Program Manager and the Supervisory Case Manager (POWER) in evaluating possible courses of conduct and making appropriate decisions that best meet the needs of the customer(s) being served;
  • Maintains customer and program records in accordance with applicable standards, regulations, and grant requirements;
  • Maintains a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature;
  • Participates in continuing education activities, remaining knowledgeable in area(s) of expertise;
  • Attends staff meetings as appropriate and meets regularly with supervisor and other team members to exchange pertinent information and receive supervision as appropriate;
  • Completes required training and ongoing certification as needed;
  • Completes paperwork and reassessments within specified deadlines;
  • Performs other duties as assigned.


Minimum Job Requirements

  • Bachelor's degree in Psychology, Social Work, Sociology, Family/Customer Sciences, Child Development, Substance Abuse, Mental Health, Human Services, Education, Criminology, Counseling, and Therapy or related field(s)
  • Knowledge and skills in community based behavioral health care and evidence of ongoing training and education in related areas such as mental illness, substance abuse and/or homelessness;
  • SOAR training is a plus.
  • Good interpersonal and communication skills
  • Flexible scheduling required
  • Complete and maintain a current reporter writing training certification
  • Complete and maintain current crisis prevention/intervention certification

Information to Applicant

Condition of Employment:  This is a sponsored program appointment. The duration of this appointment is subject to grant fund availability.   

Collective Bargaining Unit (Non-Union): This position is not in the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health, annual (vacation) and sick leave.

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veteran's preference must submit official proof at the time of application.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.

This opening is closed and is no longer accepting applications
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