Number of Vacancies: 1

Position Status: Full-Time, Temporary

Pay Plan, Series & Grade: AD0095/301/9

Salary Range: $55,951 - $60,239

Closing Date: Open Until Filled

Location: Various Locations

The Enrollment Coordinator is the primary support contact between the prospects, parents and external influencers and The University of the District of Columbia. This is a project management position which serves the ultimate purpose of interceding on all aspects of the enrollment process for prospects regarding admissions, Financial Aid, orientation and matriculation. It is also the lead customer service relations personnel for enrollment management.

Brief Description of Duties

• Monitors and evaluates all aspects of the enrollment process. Troubleshoots application problems by partnering with admissions, Financial Aid processing staff to ensure applications are processed in a timely, accurate, and thorough manner.
• Performs predictive analysis and indicators relative to the likelihood of prospects enrolling. Uses data and reports to guide, focus, and evaluate recruitment activities, and to adjust recruitment strategies as needed
• Serves as the lead customer service relations personnel for enrollment management. Provides excellent customer service through direct counseling of prospects, educators, parents and visitors to the University.
• Communicates and engages regularly with prospects, guidance counselors, teachers and parents through highlighting The University of the District of Columbia academic differentiators and student experience.
• Works closely with student affairs personnel to ensure a smooth and positive transition from applicant stage to enrollment which impacts retention.
• Builds relationships with prospects and external influencers to generate awareness of all activities toward yielding prospects.
• Coordinates enrollment events for prospects on and off campus, and facilitate a strategic viral approach to recruitment of prospects.

Required Qualifications

• Bachelor's degree in Psychology, Education, or Counseling
• One (1) year experience as a teacher, counselor, admissions as a recruiter, financial aid counselor, or academic advisor.
• One (1) year experience engaging a diverse population in a service providing capacity
• Experience with technology, including but not limited to Microsoft office suite
• The ability to work effectively under pressure and coordinate efforts between critical units vital to the enrollment process with multiple demands while maintaining flexibility
• Strong communication skills, both verbal and written

Information to Applicant

Collective Bargaining Unit (Union): This position is not in the collective bargaining unit.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.
 

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.
 

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.