Career Opportunities at UDC >> Student Success Specialist
Student Success Specialist
Title:Student Success Specialist
Department:Community College
Location:801 North Capitol Street

The Student Success Specialist reports directly to the Direct of the Student Success Center and is responsible for providing front-line customer service and working with students from recruitment through completion of course/program and beyond.  The Student Success Specialist will provide timely and accurate academic advising, will interpret Associate's degree program requirements and carries out day-to-day program related activities as well as strategic objectives and is committed to the continuous improvement of Associate's degree programs.

Number of Vacancies: 2

Areas of Consideration:  Agency Only (open to UDC employees only)

Position Status: full-time, permanent

Pay Plan, Series & Grade: ADM-1701-9

Salary Range:   $49,711 - $51,616

Closing Date: May 9, 2013

Location: 801 North Capitol Street, NE, Washington, DC

Brief Description of Duties

The individual will assist students with admission and registration information/provides guidance in course selection process in keeping with the student's interest, values and abilities, interprets and explains college and university policies and procedures; participates in preparation of orientations and presents educational information to new students and other vested parties during orientation, provides academic advising and other services to support student retention and success, develops programming and outreach activities related to student success initiatives and assists with gathering information, development of studies, and compilation of materials and report writing.  The Student Success Specialist also coordinates, evaluates and improves Workforce Development and Certificate Programs in support of the mission and alignment efforts to the Associate's degree programs, collaborates closely with the certificate and degree program leadership on recruitment and retention, executes special assignments related to his/her areas of responsibility as well as the needs of UDC-CC, monitors academic progress of students, identifies options for students to satisfy specific degree requirements, evaluates transfer credits from other academic institutions for equivalencies and application to degree program, works effectively and collaboratively with UDC department staff and other UDC and Community College faculty and staff, as well as, site directors, deans to expand and solidify effective working relationships with external constituencies, program sponsors and potential sponsors.

Required Qualifications

Bachelor's degree in Education, Public Administration, Sociology, or related field, a minimum of two years of community college experience with emphasis on academic advising, student success and retention, and background in student support services.

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity ore expression, family responsibilities, matriculation, genetic information, disability or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-6769.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: opportunity/


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