Information Technology Specialist - University of the District of Columbia

Career Opportunities at UDC >> Information Technology Specialist

Information Technology Specialist

Summary

Title:	Information Technology Specialist
ID:	686
Department:	Division of Learning Resources
Location:	UDC- Main Campus Van Ness Campus – NW

Description


Listing:	Number of Vacancies: 1 Area of Consideration: open to the public Position Status: full-time, regular Pay Plan, Series & Grade: Grade 8, Steps 1-3 Salary Range: $64,772.00-$69,728.00 Closing Date: open until filled Location: Van Ness Campus, Washington, DC Brief Description of Duties The work of the Information Technology Specialist is performed under administrative supervision of the Director of Research Academy for Intergraded Learning (RAIL). This position is critical to faculty, staff and students at the University as it serves as the sole administrator for the institution’s Learning Management System (LMS), Blackboard. The position is operates as a resource planner for the application of emerging instructional technologies and associated user support services. The person in this position provides leadership, trainings and management for user support programs and resources including but not limited to the areas of: software applications, video conferencing, learning management systems. In addition, the administrator collaborates with staff in drafting training programs, work plans, and instructional technology support for face to face and e-learning. ESSENTIAL DUTIES & RESPONSIBILITIES: Day-to-day system administration, maintenance and utilization of the Blackboard Learning Management System by operating computers and peripheral hardware and software as well as other tools and applications deployed by the units such as Microsoft Office and Banner. Archiving user and course data from the Blackboard Learning System in accordance with established policies and guidelines Follows the local requirements for the configuration of Blackboard Learning System software; makes the necessary system setting changes, deploys administrative controls, updates schedule service packs as required to maintain a healthy system. Coordinates the planning, testing and scheduling of new Blackboard Learning releases that include service packs, patches. Trouble shooting complex user support problems and interacts with vendor and other technical staff to plan system upgrades and devise problem resolution. Oversees the installation of all system updates, upgrades, building blocks, and other software integrated with Blackboard and collaborates with Director of Research Academy for Integrated Learning to establish system defaults, policies and procedures, and strategic plans for system use and expansion. OTHER DUTIES: Coordinates with Director of Research Academy for Integrated Learning to incorporate new technologies to UDC’s Blackboard System Keeps up to date with knowledge of new technology that is available via Blackboard and how it impacts users Provides oversight of the helpdesk support portal (Parature), tracking statistics and working directly with service representative. Serves as a liaison between Technology and Information Services and end users and vendors. Provides leadership, oversight and coordination with the development of training programs and materials in support of academic instructional technology needs. Directs and coordinate interdepartmental initiatives relevant to end user training initiatives and eLearning support Requires a work schedule including nights, weekends and holidays up; some hours through telecommute Required Qualifications Masters Degree from an accredited institution 2 years of teaching experience at the college level with online teaching experience. Minimum of 3 years experience with educational administration. Demonstrated success working in or with a diverse academic environment. Familiarity with Quality Matters is desired. Candidate should be experienced using Blackboard, Web 2.0 tools, and other relevant applications. Five years’ experience in higher education in the areas of computing, communications, instructional technology, information systems management and information technology planning. Four years working within a LMS as a faculty or admin is preferred. Information to Applicant Collective Bargaining Unit (Union): This position is a part of the collective bargaining unit. Employment Benefits Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF). Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action. Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application. Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment. Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace. Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation. Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required. Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only. Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020. The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.

Listing:

Number of Vacancies: 1

Area of Consideration: open to the public

Position Status: full-time, regular

Pay Plan, Series & Grade: Grade 8, Steps 1-3

Salary Range: $64,772.00-$69,728.00

Closing Date: open until filled

Location: Van Ness Campus, Washington, DC

Brief Description of Duties

The work of the Information Technology Specialist is performed under administrative supervision of the Director of Research Academy for Intergraded Learning (RAIL). This position is critical to faculty, staff and students at the University as it serves as the sole administrator for the institution’s Learning Management System (LMS), Blackboard. The position is operates as a resource planner for the application of emerging instructional technologies and associated user support services. The person in this position provides leadership, trainings and management for user support programs and resources including but not limited to the areas of: software applications, video conferencing, learning management systems. In addition, the administrator collaborates with staff in drafting training programs, work plans, and instructional technology support for face to face and e-learning.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Day-to-day system administration, maintenance and utilization of the Blackboard Learning Management System by operating computers and peripheral hardware and software as well as other tools and applications deployed by the units such as Microsoft Office and Banner.
Archiving user and course data from the Blackboard Learning System in accordance with established policies and guidelines
Follows the local requirements for the configuration of Blackboard Learning System software; makes the necessary system setting changes, deploys administrative controls, updates schedule service packs as required to maintain a healthy system.
Coordinates the planning, testing and scheduling of new Blackboard Learning releases that include service packs, patches.
Trouble shooting complex user support problems and interacts with vendor and other technical staff to plan system upgrades and devise problem resolution.
Oversees the installation of all system updates, upgrades, building blocks, and other software integrated with Blackboard and collaborates with Director of Research Academy for Integrated Learning to establish system defaults, policies and procedures, and strategic plans for system use and expansion.
OTHER DUTIES:
Coordinates with Director of Research Academy for Integrated Learning to incorporate new technologies to UDC’s Blackboard System
Keeps up to date with knowledge of new technology that is available via Blackboard and how it impacts users
Provides oversight of the helpdesk support portal (Parature), tracking statistics and working directly with service representative.
Serves as a liaison between Technology and Information Services and end users and vendors.
Provides leadership, oversight and coordination with the development of training programs and materials in support of academic instructional technology needs. Directs and coordinate interdepartmental initiatives relevant to end user training initiatives and eLearning support
Requires a work schedule including nights, weekends and holidays up; some hours through telecommute

Required Qualifications

Masters Degree from an accredited institution
2 years of teaching experience at the college level with online teaching experience.
Minimum of 3 years experience with educational administration.
Demonstrated success working in or with a diverse academic environment.
Familiarity with Quality Matters is desired. Candidate should be experienced using Blackboard, Web 2.0 tools, and other relevant applications.
Five years’ experience in higher education in the areas of computing, communications, instructional technology, information systems management and information technology planning.
Four years working within a LMS as a faculty or admin is preferred.

Information to Applicant

Collective Bargaining Unit (Union): This position is a part of the collective bargaining unit.

Employment Benefits
Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5020.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.

This opening is closed and is no longer accepting applications