Number of Vacancies: 1

Area of Consideration: Open to the Public

Position Status: Full-time, Regular

Pay Plan, Series & Grade: 301/0095/11

Salary Range:  $46,432

Closing Date: Open until filled

Location: 4200 Connecticut Ave N.W.


Brief Description of Duties:

Responsible for data integrity and order management of a high-volume of prospective student information. Build relationships with unit directors to source necessary data. With the document manager, create report templates and data integrity measures. Assign, prepare, and enter high volume of student data in assigned cohort categories. Facilitate resolution of receiving problems for processing team through email, telephone, and face-to-face communication in a timely manner. Comfortable usage of Excel and Outlook to prioritize and manage a high volume work load.
 

Essential Duties and Responsibilities:

· Reviews the processing of applications for all prospective students

· Assess information for accuracy, make corrections if necessary, enter the data and store the hard copies and electronic data in the proper place

· Manages the Entry of data into our student tracking system as well as updating and maintaining all student information in appropriate databases (Banner and/or Ellucian Recruiter)

· Enters data by inputting alphabetic and numeric information on keyboard according to screen format

· Loads electronic applications in Student Information System (Suspense Files)

· Maintains assigned student cohort and or alpha portion of records, correcting and troubleshooting information when necessary

· Inputs and updates student information in order to carry out the communication flow to applicants in an accurate manner

· Maintains data entry requirements by following data program techniques and procedures

· Works closely with the admission counselors, providing administrative support concerning the status of the applicant files

· Collaborates with internal stakeholders concerning student admission records

· Audit files for quality control checkpoints for accurate student files

· Assist with the Communication aspect of processing to include data integrity and preparing packets

· Assist with opening and processing postal and digital mail

· Accountable for submission of daily reports

· Serve as the point person for processing complaints and catalog incidences with findings using an excel spreadsheet

· Updates general office forms and inventory Kiosk forms as needed

· Digital Imaging and Indexing of student records is required

· Maintains operations by following policies and procedures; reporting needed changes

· Maintains customer confidence and protects operations by keeping information confidential

· Responsible for any manual registrations necessary for new and returning students

· Contributes to team effort by accomplishing related results as needed
 

Minimum Job Requirements:

· 3- 5 years job related experience and with supervisory experience

· High School diploma required;

· Experience with Student Information Systems

· Must have experience with a variety of software programs including, but not limited to, Excel, PowerPoint, and other applications and technology;

· High energy, attention to detail, and the ability to remain organized;

· Ability to prioritize and multi-task in a fast-paced work environment;
 

Required Competencies:

1. Excellent writing, editing and proofing text

2. High degree of accuracy and attention to detail

3. Must have good work ethic and ability to work with minimal supervision

4. Excellent organizational and time management skills in dealing with large workloads

5. Ability to work efficiently and accurately under tight deadlines

6. Ability to sit – frequently

7. Ability to bend or stoop – occasionally

8. Ability to communicate via, speech, hearing and sight – frequently

9. Ability to climb or reach overhead – occasionally

10. Ability to lift or move objects up to 25lbs. – occasionally

11. Ability to walk reasonable distances – occasionally

12. Ability to quickly learn and use specific business software and hardware

13. Demonstrated ability to work skillfully and cooperatively with faculty, staff and student representatives

14. Considerable knowledge of the operation and care of commonly used office equipment and machines

15. Respond to changing needs and balance competing priorities

16. Establish and maintain working relationships

17. Ability to maintain confidentiality of documentation

18. Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success.

19. Commitment to working in a collaborative environment with other team members.

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veteran's preference must submit official proof at the time of application.
 

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/.