Career Opportunities at UDC >> Director, Strategic Operations
Director, Strategic Operations
Summary
Title:Director, Strategic Operations
ID:2487
Department:Office of the President
Location:UDC- Main Campus Van Ness Campus – NW
Description

Number of Vacancies: 1

Area of Consideration: Open To The Public 

Position Status: Full-Time, Regular

Pay Plan, Series & Grade:
DS0058/3

Salary Range: $91,851- $105,716

Closing Date: Open Until Filled

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

The Office of the President at the University of the District of Columbia (UDC) seeks an experienced and creative Operations/Project Manager to support the initiatives and endeavors emerging from the Office of the President. Reporting to the Deputy Chief of Staff (DCOS), the position will manage projects emerging from the units that comprise the Office of the President, particularly those pertaining to organizational goals as delineated in the University’s Strategic Plan. The University’s Strategic Plan drives institutional priorities and much of the work within the Office of the President. It consists of a vison, mission, goals, sub-goals, and objectives to enable all UDC students to achieve the highest levels of human potential. In addition to managing assigned projects, the position supports the Chief of Staff Team in the effective functioning of the Office of the President, the position is an integral part of the Office of the President, responsible for developing and implementing project management infrastructure(s), establishing, and managing operational and advisory committees, and managing the reporting framework for initiatives and projects under the University’s strategic plan. Through administrative oversight, this position also monitors the quality control of projects and reporting units.

The position serves as a back-up to the DCOS with respect to the support the DCOS provides to the Chief of Staff and president and the development and management of strategic initiatives, including coordinating the communication and integration of initiatives, incubated units, and general project management interactions with UDC’s internal academic and operational units as well as the University’s external partners and stakeholders. The position helps drive performance across complex initiatives and helps inspire the University community to be entrepreneurial leaders of positive change in accordance with the tenets of the strategic plan.

This person must be flexible and open to working with multiple unit leaders across the Office of the President. The chosen candidate will be detailed-oriented and maintain a nimble, forward-looking perspective to capture new opportunities which arise under the University’s strategic plan.

SUPERVISORY RESPONSIBILITY

This position has responsibility for the direct supervision of the Program Assistant, as well as operations staff directly or indirectly, University interns, graduate students, and consultants as assigned to the respective projects. As a supervisor, the position provides direction on assignments to achieve program goals within the framework of university priorities. The position also identifies sources of future talent and facilitates a work environment that encourages knowledge of respect for, and development of skills to engage with those of other cultures or backgrounds.

SCOPE

Internal contacts include members of the Board of Trustees and the Executive Cabinet, Faculty, Administrators, Staff and Students.  External constituents include leaders and staff members in District and federal government agencies, corporations, foundations, and other nonprofit organizations, all at both the national and local levels.


Essential Duties and Responsibilities

  • Manages small and large projects for the units in the Office of the President, reviewing, updating, and drafting documents; maintaining records including file set up, database maintenance, and developing documents pursuant to the work within the unit.
  • Responsible for the financial, administrative, and quality control processes as part of the management of strategic initiatives and projects assigned for other units within the Office of the President, including tasks or projects assigned by the Chief of Staff or the President.
  • Responsible for project and grant budgets, providing reports and assisting with budget forecasting. Requests budget reprogramming, when necessary.
  • Coordinates the circulation and implementation of strategic goals and institutional targets.
  • Oversees procurement and payment processes, serving as the point-of-contact for vendors/consultants on relevant projects.
  • Operating within the Office of the President, the Director of Strategic Operations will supervise the Program assistant and other operations staff to provide guidance and support to the Office of the President.
  • Manages the hiring, onboarding, and daily supervision of consultants, support staff, graduate students, and interns.
  • Serves as HR Liaison for the Office of the President, assisting the DCOS and other unit heads with talent management, hiring, onboarding, and employee management.
  • Collaborates in the development of strategy documents, project plans, metrics, scorecards, and process flows.
  • Manages the day-to-day administration of advisory and project committees, in collaboration with the DCOS and committee chairs.
  • Performs gap analysis to ensure logistical consistency and strategic alignment in strategic goals documentation, including the coordinating research and data collection in collaboration with internal and external stakeholders.
  • Liaises with the Advancement and Marketing/Communication departments to ensure completion of annual plans, contractor services/deliverables, and associated fundraising and marketing activities for strategic initiatives.
  • Organizes, communicates, and trains internal and external stakeholders in project management infrastructure.
  • Assists in consensus-building and collaboration within the UDC Community and with external stakeholder groups.
  • Remains current on the University’s strategic plan, trends and best practices in higher education, strategic planning, project management and related topics.
  • Advises the DCOS on opportunities, means, and methods to improve the University’s strategic plan.
  • Participates in regular strategy check-ins with DCOS. Upon request, participates in strategy meetings with the UDC Senior Leadership Team and other faculty/staff, as necessary.
  • Serves as back-up for directing UDC’s strategic initiatives in cases when the situation warrants.
  • Represents the University at internal and external meetings regarding the development and strategic implementation of university initiatives when the situation warrants.
  • Contributes to the overall success of the Office of the President, and by extension, the University by performing all other duties as assigned


Minimum Job Requirements

  • Master’s Degree or other equivalent or higher advanced degree from an accredited college or university.
  • A minimum of three (3) years of project management/operations experience is required, with a focus in one or more of the following areas: strategic planning and implementation, innovation, customer service, consulting, process mapping, and general business operations.
  • A record of success in progressively responsible positions.
  • Exceptional written and oral communication skills.
  • Proven leadership and management experience.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.  

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .

This opening is closed and is no longer accepting applications
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