Number of Vacancies: 1

Area of Consideration: Open To The Public 

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0058/1A

Salary Range: Commensurate with rank and experience

Closing Date: Open Until Filled

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

The University of the District of Columbia (UDC) is a comprehensive system of higher education that offers multiple points of access to degrees and workforce credentials for District of Columbia residents and broader local, national, and international audiences. A historically Black, public, and land grant institution, UDC has courses, degree, and certificate offerings at the workforce development, community college, four-year, graduate, and professional levels. The University has a menu of more than 80 programs, and its slate of academic offerings serves a diverse community of roughly 4000 students. The University’s students hail from the District’s eight wards, across the US, and around the world and, they represent traditional and non traditional college going groups by age and experience. 

The University has long been focused on providing its students the most competitive academic experience that it can make available and ensuring that its programmatic offerings align with industry standards and best practices in transformative education. The addition of an Associate Chief Academic Officer (ACAO) for Student Experience to the University’s academic affairs organizational structure fortifies that commitment and continues the work of evolving needed infrastructure and securing concrete resources to sustain a robust academic community and ensure the success and satisfaction of our diverse body of students and their wide ranging expectations for their UDC experience.

The ACAO for Student Experience oversees the University’s centralized academic student success mission, strategic focus, and resource alignment and supports directors, chairs, deans, faculty, SDS leadership and staff, and student leaders in delivering all programs and resources. The ACAO serves as a resource and partner to directors, chairs, deans, faculty, SDS leadership and staff, and student leaders in the work. The ACAO serves a leadership, resource management, oversight, and accountability responsibility for all functions of the University’s academic student success paradigm.

The ACAO for Student Experience at the University of the District of Columbia is positioned to support students from our workforce through our doctoral and law programs. The role targets building comprehensive, integrated, and ongoing systems for recruiting, orienting, and supporting students through their academic programs. Additionally, this role serves to create intentionality in partnering the faculty and academic administration in the work of student engagement. As well, it begins the creation of dedicated infrastructure for bridging the responsibilities of Academic Affairs and Student Affairs in sustaining seamless experience pathways for our students. While traditional metrics, retention, persistence, and completion, will be essential pillars in documenting the relevance and success of partnerships and initiatives undertaken, the broader benchmarks of scaled and sustained comprehensive, immersive, transformational instructional practices and outcomes will rule our understanding and measurement of success outcomes under this role.

The ACAO is the academic champion of all University students and the adviser and supporter of chairs, directors, faculty, SDS leadership and staff, and deans in promoting the academic success of students.

Essential Duties and Responsibilities

• Guide the alignment of programs with workforce indicators that support student outcomes, namely seamless transition to careers;
• Support the development, revision, and implementation of all policies related to student progression to degree;
• Serve as the OCAO liaison for all student issues, including grievances, financial issues, degree navigation, graduation audit, exception requests, etc.;
• In concert with the OCOO, monitor the administration of the University’s academic student support services including book availability and purchase, parking purchase and access, ID processing and troubleshooting, etc.;
• Partner with the Office of Marketing and Communications to envision and promote the University’s story of excellence in student outcomes;
• Partner with CAL leadership and University faculty to develop comprehensive, collaborative, and integrated teaching-learning success initiatives that make excellence targets in instructional design and assessment, high impact teaching and student engagement, and student research actionable;
• Develop and sustain creative programs for recruitment and retention of students;
• Develop and sustain comprehensive governance and assessment systems that embed student participation and feedback;
• Develop and sustain a comprehensive student success framework that elevates community, inclusive participation, belonging, cooperation, and collaboration;
• Serve as the lead contact and visionary for fundraising student support with the Offices of Advancement and Alumni Affairs;
• Create student recognition events/ceremonies that honor the complexity of our student community;
• Represent the OCAO on all committees related to student achievement, progression to degree, engagement with the curriculum, completion, extramural activities including student clubs and organizations, etc.; and
• Shepherd all student affairs initiatives for the OCAO under the Strategic Plan.

Minimum Job Requirements

• The ACAO for Student Experience will hold a terminal degree, have experience as a full time faculty member with not fewer than five years of full time faculty service, have a record of scholarly engagement that embraces traditional and contemporary expectations for faculty work, have a record of excellence in teaching/student engagement, have experience building and implementing student development programming, have experience working in or leading in a university environment serving a variety of student groups, have experience leading scholarship of teaching |learning |practice initiatives, have experience partnering with student affairs, and have experience leading instructional quality initiatives and/or programs. Additionally, the ACAO for Student Experience will have a background in building inclusive and collaborative teams and noted expertise in responsive approaches to student support.

• Essential collaborators include the Chief Academic Officer, Chief Student Development and Success Officer, Associate Vice President for Student Success, Vice President for Enrollment Services, Associate CAO for Academic Programs, Associate Chief Academic Officer for Faculty Affairs, faculty, Director of the Center for the Advancement of Learning, academic deans and chairs, students/student leaders, Director of the Learning Resources Division, faculty governance leaders — Presidents of the faculty unions (UDCFA/NEA and SEIU) and the Chair of the Faculty Senate, Office of the General Counsel (including Compliance and Title IX), VP for the Office of Planning and Institutional Effectiveness, Director of Assessment, and VP for the Office of Research and Sponsored Programs.

Information to Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.  

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .