Career Opportunities at UDC >> Infrastructure Network Engineer
Infrastructure Network Engineer
Summary
Title:Infrastructure Network Engineer
ID:8876
Department:Information Services and Management
Location:UDC- Main Campus Van Ness Campus – NW
Description

Number of Vacancies: 1

Area of Consideration: Open To The Public 

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0095/8

Salary Range: Up to $90,577

Closing Date: Open Until Filled

Location: 4200 Connecticut Ave NW, Washington, DC 20008


Brief Description of Duties

The IT Network Engineer is responsible for the design, implementation, management, and optimization of the university’s enterprise-wide network infrastructure. This includes the configuration and support of wired and wireless networks, firewalls, VPNs, switches, routers, and network monitoring tools to ensure the availability, integrity, performance, and security of data communications across all campus locations.

Working under the Office of Information Technology (OIT), Network Engineer supports a mission-critical environment that enables teaching, learning, research, and administrative services. This role requires close collaboration with systems administrators, cybersecurity personnel, and other technology teams to proactively maintain network health, respond to incidents, and plan for future growth and modernization.

The ideal candidate is a highly analytical and detail-oriented professional with deep technical expertise in enterprise networking, strong troubleshooting skills, and the ability to work in a fast-paced and evolving environment. Experience with network segmentation, Wi-Fi expansion, cloud networking (e.g., Azure or AWS), and higher education environments is preferred.

Essential Duties and Responsibilities

Network Engineering, Administration, Support & Collaboration - 20%

  • Configure, maintain, and optimize Cisco routers, switches, firewalls, and wireless controllers.
  • Design and support high-availability LAN/WAN and data center network topologies.
  • Administer enterprise VPN, VLAN, QoS, and routing protocols (BGP, OSPF, MPLS).
  • Apply and test IOS/firmware upgrades, patches, and security updates.
  • Perform routine network monitoring, capacity planning, and health checks.
  • Provide Tier 3 escalation support for complex network issues.
  • Collaborate with systems, cloud, and storage teams to support end-to-end service delivery.
  • Document network diagrams, configurations, and troubleshooting procedures.

Data Center Networking - 20%

  • Oversee network infrastructure supporting virtualized and physical server environments.
  • Implement redundancy, load balancing, and failover strategies to ensure up time.
  • Monitor network traffic flows between data centers, cloud environments, and campuses.

Broadband & ISP Management - 20%

  • Serve as primary liaison with ISP providers to manage SLAs, circuits, and escalations.
  • Configure and test broadband redundancy/failover for business continuity.
  • Monitor performance, packet loss, and latency across primary and backup links.

Troubleshooting & Performance Tuning - 20%

  • Diagnoses and resolve advanced network, connectivity, and broadband issues.
  • Perform root cause analysis for recurring outages or degraded performance.
  • Utilize monitoring tools (SolarWinds, Cisco DNA Center, or equivalent) to optimize performance.

Security & Compliance - 20%

  • Implement firewall policies, ACLs, and network segmentation for secure access.
  • Support VPN and secure remote access solutions.
  • Ensure compliance with NIST, ISO, and organizational security policies.

Minimum Job Requirements

  • Minimum of five (5) years of experience in enterprise network engineering, with emphasis on Cisco technologies.
  • Demonstrated experience managing data center network infrastructure and ISP/broadband circuits.
  • Strong background in routing/switching protocols, wireless, and firewall security.
  • Experience with monitoring and troubleshooting tools for large-scale networks.
  • Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a closely related field.

Physical Requirements, Travel & Equipment Used

  • Must be able to provide support on site as needed to 6 respective UDC Campuses in Washington DC, Beltsville, MD, and Arlington, VA.
  • Must be able to reasonably lift and/or move infrastructure equipment.
 

Information to Applicant

Collective Bargaining Unit (Union):  This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital status, personal appearance, genetic information, familial status, source of income, status as a victim of an intra family offense, place of residence or business,  or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veterans preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Talent Management only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Talent Management at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .

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