Career Opportunities at UDC >> Public Safety Dispatcher
Public Safety Dispatcher
Title:Public Safety Dispatcher
Department:Office of Public Safety
Location:Van Ness

Number of Vacancies: 1

Area of Consideration: Open to the Public

Position Status: Full-time, Regular

Pay Plan, Series & Grade: DS00095/14

Salary Range: $34,635 - $44,082  ($16.65 - $21.19 hourly)

Closing Date: June 14, 2018

Location: 4200 Connecticut Avenue, NW Washington, DC 20008

Brief Description of

Incumbent functions as a Public Safety Dispatcher in the University of the District of Columbia Public Safety & Emergency Management (PSEM), Emergency Communications Center (ECC). Incumbent is responsible for assisting with providing Public Safety Situational Awareness Management (Incident and Event), and Data Collaboration. Incumbent must be flexible due to the nature and schedule of the Public Safety Operation (essential personnel; 24/7/365).

Essential Duties and Responsibilities  

  1. Assists with monitoring, responding to and broadcasting calls for service via two-way radio (or via other communication systems currently in use). Learns how to document related activities in the Computer Aided Dispatch System.
  2. Assists with interpreting and providing relevant and timely information to Police Officers in the field to improve law enforcement officer’s situational awareness.
  3. Assists with broadcasting messages through the university’s mobile safety communications system and the emergency management secure portal.
  4. Assists with detecting, analyzing, and alerting Supervisory Staff regarding any adverse conditions which may affect the normal operations of the university system (inclusive of extreme weather conditions, crime, terror, technical failures, etc.).
  5. Assists with investigating alarm conditions and dispatching field units accordingly.
  6. Assists with preparing incident and investigative reports using the Report Management System.
  7. Assists with investigations using the Integrated Security Management System (ISMS).
  8. Assists with collecting criminal intelligence information from a variety of sources such as previous investigations, outside public safety agencies, legal instruments, information storage and retrieval systems and social media.

Other Duties

  1. Provides public assistance serving the university community and constituents to include students, faculty, staff, visitors, and the general public.
  2. Performs other related duties as assigned to assisting with the Emergency Communication functions if needed or required

Minimum Job Requirements

  1. High School diploma and a minimum of 3 years of working in a Public Safety Emergency Communications Center or Security Operations Center is required.
  2. Must be 21 years of age at time of application, provide proof of age with application materials and be a citizen of the United States.
  3. Prior experience in the Public Safety field monitoring a large CCTV network and a familiarity with camera operations and video retrieval.
  4. The ability to operate access control systems, run reports, activates or deactivates card access, and produce access or identity credentials.
  5. Must be able to obtain and maintain Security Officer Status through MPD/SOMB and DCRA.

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veteran's preference must submit official proof at the time of application.

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: opportunity/.

This opening is closed and is no longer accepting applications
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