Career Opportunities at UDC >> Student Success Specialist, Workforce Development
Student Success Specialist, Workforce Development
Title:Student Success Specialist, Workforce Development
Department:Community College
Location:801 North Capitol Street

Number of Vacancies: 1

Area of Consideration: Open to the Public

Position Status: Full-Time, Regular

Pay Plan, Series & Grade: DS0095/301/9

Salary Range: $55,951 - $60,239

Closing Date: Open until Filled

Location: Various WDLL locations

Brief Description of Duties

The Student Success Specialist of the University of the District of Columbia, Community College (UDC-CC) reports directly to either the Director of the Student Success Center and is responsible for providing front-line customer service and working with students from recruitment through completion of course/program and beyond. Further, the Student Success Specialist will coordinate the seamless transition from certificate Workforce Development programs to the Associate’s degree programs offered within UDC-CC. This individual will provide timely and accurate academic advising and will interpret certificate program and Associate’s degree program requirements. The Student Success Specialist carries out day-to-day program related activities as well as strategic objectives and is committed to the continuous improvement of all Workforce Development and Associate’s degree programs. The incumbent may be required to travel between the various UDC-CC sites.

Essential Duties and Responsibilities

  1. Assists students with admission and registration information/provides guidance in course selection process in keeping with the student's interests, values and abilities.
  2. Interprets and explains college and university policies and procedures; participates in preparation of orientations and presents educational information to new students and other vested parties during orientation.
  3. Provides academic advising and other services to support student retention and success.
  4. Oversees the development, coordination and implementation of innovative methods to ensure matriculation of Workforce Development students to Associate’s degree programs.
  5. Develops programming and outreach activities related to student success initiatives.
  6. Builds rapport and understanding of student(s) that will furnish opportunities to support and guide students to post-secondary education.
  7. Assists with gathering of information, development of studies, and compilation of materials and report writing; apprise staff of general policies and procedures related to student matriculation.
  8. Establishes a team approach to program development amongst Workforce Development and Academic Affairs.
  9. Coordinates, evaluates and improves Workforce Development and Certificate Programs in support of the mission and alignment efforts to the Associate’s degree programs.
  10. Collaborates closely with the certificate and degree program leadership on recruitment and retention.
  11. Articulates Workforce Development and Associate’s degree requirements to effectively advise students on program matriculation.
  12. Works with Community College staff to foster a collaborative environment conducive to excellence in advising, research and outreach.
  13. Executes special assignments related to his/her areas of responsibility as well as the needs of UDC-CC.
  14. Monitors academic progress of students; analyzes progress reports from instructors; determines eligibility and satisfactory progress toward degree; identifies current and potential needs or problem areas (e.g., study skills, tutoring) and refers students to appropriate campus resources for assistance; records findings in appropriate database systems (this activity may be germane to the Associate’s degree programs).
  15. Identifies options for student to satisfy specific degree/certificate requirements; evaluates and makes recommendations on petitions and adjustments to student's program of study.
  16. Evaluates transfer credits from other academic institutions for equivalencies and application to degree program (this activity may be germane to the Associate’s degree programs).
Other Duties
  1. Work effectively and collaboratively with the Dean of Workforce Development, the Dean of Academic Affairs, the Dean of Student Achievement, (prefer Deans of Academic Affairs, Student Achievement, and Workforce Development) and other faculty and staff within the Community College and UDC as required by specific projects.
  2. Work effectively and collaboratively with the Site Directors, Deans, and other faculty and staff to expand and solidify effective working relationships with external constituencies, program sponsors and potential sponsors.
  3. Perform other duties as assigned.

Minimum Job Requirements

  1. Bachelor’s degree Education, Public Administration, Sociology or related field.
  2. At least two (2) years of experience in community college and/or workforce development setting with emphasis on academic advising, student success, and retention.
  3. Background in student support services preferred.

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by National Education Association (NEA) and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability.  Sexual harassment is a form of sex discrimination which is also prohibited by the Act.  In addition, harassment based on any of the above protected categories is prohibited by the Act.  Discrimination in violation of the Act will not be tolerated.  Violators will be subject to disciplinary action.

Veterans Preference:  Applicants claiming veteran's preference must submit official proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation.  The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia.  The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information:  All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: opportunity/.

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